{"id":133,"date":"2017-03-06T15:29:52","date_gmt":"2017-03-06T15:29:52","guid":{"rendered":"https:\/\/widowprod.rccc.edu\/financialaid\/?page_id=133"},"modified":"2025-07-23T09:36:57","modified_gmt":"2025-07-23T13:36:57","slug":"bankmobile-faqs","status":"publish","type":"page","link":"https:\/\/www.rccc.edu\/financialaid\/bankmobile-faqs\/","title":{"rendered":"BankMobile FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_arrows=&#8221;off&#8221; show_pagination=&#8221;off&#8221; admin_label=&#8221;Fullwidth Slider&#8221; _builder_version=&#8221;4.27.4&#8243; header_level=&#8221;h1&#8243; header_font_size=&#8221;46px&#8221; body_font=&#8221;|600|||||||&#8221; body_font_size=&#8221;18px&#8221; custom_padding=&#8221;|||&#8221; box_shadow_style=&#8221;preset6&#8243; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.1)&#8221; show_inner_shadow=&#8221;on&#8221; global_module=&#8221;2557&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;on&#8221; 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button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; sticky_transition=&#8221;on&#8221; locked=&#8221;off&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50Ijoic2l0ZV90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IiIsImFmdGVyIjoiIn19@[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;40px|||&#8221; transparent_background=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;0px|||&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;on&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;Financial Aid&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Financial Aid&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; border_style=&#8221;solid&#8221; global_module=&#8221;2604&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/financialaid\/about-financial-aid\/\">About Financial Aid<\/a><\/p>\n<p><a href=\"\/financialaid\/financial-aid-directory\/\">Financial Aid Directory<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/important-dates\/\">Important Dates<\/a><\/p>\n<p><a href=\"\/financialaid\/financial-aid-forms\/\">Forms<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Financial Aid Essentials&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;FA Essentials&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; global_module=&#8221;2047&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"\/financialaid\/financial-aid-facts\/\">Financial Aid Facts<\/a><\/p>\n<p><a href=\"\/financialaid\/types-of-financial-aid\/\">Types of Financial Aid<\/a><\/p>\n<p><a href=\"\/financialaid\/terms-conditions-of-receiving-financial-aid\/\">Terms &amp; Conditions of Receiving Financial Aid<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/recordsregistration\/tuition-and-fees\/\">Tuition &amp; Fees<\/a><\/p>\n<p><a href=\"\/financialaid\/net-price-calculator\/\">Net Price Calculator<\/a><\/p>\n<p>Frequently Asked Questions<\/p>\n<ul>\n<li><a href=\"\/financialaid\/financial-aid-faqs\/\">Financial Aid<\/a><\/li>\n<li><a href=\"\/financialaid\/bankmobile-faqs\/\">BankMobile<\/a><\/li>\n<li><a href=\"\/financialaid\/after-receiving-financial-aid-faqs\/\">After Receiving Financial Aid<\/a><\/li>\n<\/ul>\n<p><a href=\"\/financialaid\/online-financial-aid-resources\/\">Online Financial Aid Resources<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/student-loan-repayment-resources\/\">Student Loan Repayment Resources<\/a><\/p>\n<p><a href=\"\/president\/consumer-information\/\">Consumer Information<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Veterans Affairs&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Veterans Affairs&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; global_module=&#8221;2565&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/va-application-procedures\/\">Application Procedures for VA Benefits<\/a><\/p>\n<p><a href=\"\/financialaid\/veteran-education-benefits-eligibility\/\">Veteran Education Benefits &amp; Eligibility<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/va-important-information\/\">Important Information<\/a><\/p>\n<p><a href=\"\/financialaid\/va-benefits-frequently-asked-questions\/\">VA Benefits Frequently Asked Questions<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/veterans-resources\/\">Veterans Resources<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/va-principles-of-excellence\/\">Principles of Excellence<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/va-cost-of-attendance\/\">Cost of Attendance<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Additional information&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Additional information&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_style=&#8221;solid&#8221; disabled=&#8221;on&#8221; global_module=&#8221;2641&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/satisfactory-academic-progress\/\">Satisfactory Academic Progress Standards<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/secu-foundation-people-helping-people-scholarship\/\">SECU Foundation &#8220;People Helping People&#8221; Scholarship<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/private-loans\/\">Private Loans<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/qualifying-for-financial-aid\/\">Qualifying for Financial Aid<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/financial-aid-warnings-probation\/\">Financial Aid Warnings Probation<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/financial-aid-appeal-procedure\/\">Financial Aid Appeal Procedure<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/repayment-of-title-iv-funds\/\">Repayment of Title IV Funds<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/nextnc\/\">Next NC Scholarship<\/a><\/p>\n<p><a href=\"https:\/\/www.rccc.edu\/financialaid\/work-study-positions\/\">Work Study Positions<\/a><\/p>\n<p>[\/et_pb_toggle][et_pb_button button_url=&#8221;https:\/\/www.rccc.edu\/financialaid\/how-to-apply-for-financial-aid\/&#8221; button_text=&#8221;How to Apply for Financial Aid&#8221; button_alignment=&#8221;center&#8221; admin_label=&#8221;How to Apply&#8221; _builder_version=&#8221;4.27.4&#8243; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#002f6d&#8221; button_border_color=&#8221;#002f6d&#8221; button_use_icon=&#8221;off&#8221; button_text_color_hover=&#8221;#f6a800&#8243; button_border_color_hover=&#8221;#002f6d&#8221; button_bg_color_hover=&#8221;#002f6d&#8221; global_module=&#8221;2602&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;on|hover&#8221; button_text_color__hover=&#8221;#f6a800&#8243; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;on&#8221; button_border_color__hover=&#8221;#002f6d&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;on&#8221; button_bg_color__hover=&#8221;#002f6d&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; use_border_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Rowan-Cabarrus Community College has partnered with BankMobile, a financial services company focused solely on higher education, to offer faster delivery of refunds to students. BankMobile will be your key to faster refunds and increased choice for receiving your financial aid or school refunds.\u00a0For more information about BankMobile, visit their <a href=\"http:\/\/bankmobiledisbursements.com\/refundchoices\/\">website<\/a>. To access additional documentation from BankMobile, <a href=\"https:\/\/www.vibeaccount.com\/swc\/doc\/landing\/5jiaj3o1vb0gz55js2i4\">visit the Client Contracts and Profile page<\/a>.<\/p>\n<h2>What if I have additional questions?<\/h2>\n<p>Answers to additional questions can be found by visiting <a href=\"https:\/\/bankmobile.custhelp.com\/app\/home\">BankMobile FAQs<\/a>, or stopping by our Navigation Station to learn more today.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>About Financial Aid Financial Aid Directory Important Dates Forms Financial Aid Facts Types of Financial Aid Terms &amp; Conditions of Receiving Financial Aid Tuition &amp; Fees Net Price Calculator Frequently [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-133","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/pages\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":28,"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/pages\/133\/revisions"}],"predecessor-version":[{"id":2989,"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/pages\/133\/revisions\/2989"}],"wp:attachment":[{"href":"https:\/\/www.rccc.edu\/financialaid\/wp-json\/wp\/v2\/media?parent=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}