Information Services

Client Services

Client Services encompasses the help desk, technology acquisition, deployment, and maintenance processes. They are involved in most aspects of IS service delivery. To meet this demand and deliver a positive client experience, we offer the following services:

  • Help Desk (Tier 1 Support & Issue logging and routing)
  • Direct User Support / Service Delivery
  • Classroom Applications
  • Classroom Solutions (Projector Management, TeachNow, & Application Delivery for Academics)
  • Tier II and III Resource Provisioning / Engineering
  • Technology Procurement
  • Technology Life-cycle Management
  • Printing and Scanning Devices (Network Printers, Desktop Printers, & Scanners)

Locations

Clients Services has a presence on each of the five RCCC campuses to assist students, faculty, and staff.

North Campus – Building 300, Room 105

South Campus – Building 1000, Room 1101

NCRC / West Avenue Center – Room 3233 at NCRC

CBTC – Room 9130