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ITS Answers & Help Desk

ITS Answers

Information technology services at Rowan-Cabarrus Community College strives to provide excellent technical support and service to the Rowan-Cabarrus community.  In an effort to meet that goal, we are compiling the ITS Answers database, which will be filled with frequently asked questions, tutorials and other technical information.  The ITS Answers database will allow students to find the answers they need when they need them without needing to wait for a response from the ITS help desk.

We have only just begun compiling the answers to your questions. So, check back often to see what new information is available.  Is there a particular answer you would like to see available here?  Please email the Rowan-Cabarrus ITS Help Desk with the subject “ITS Answers Suggestion”.

ITS Help Desk

The ITS Help Desk is your first line of defense for all of your technological needs at Rowan-Cabarrus.  ITS can help you fix your computer, get logged into Rowan-Cabarrus online services and more.

  • In-Person – North Campus, Building 700, Room 703
  • Phone – 704-216-7200
  • Email – helpdesk@rccc.edu

ITS Help Desk Hours

  • Monday – Thursday
    7:30 a.m. to 7:00 p.m.
  • Friday
    7:30 a.m. to 5:00 p.m.
  • Saturday
    8:00 a.m. to 5:00 p.m.