{"id":793,"date":"2024-03-12T15:12:44","date_gmt":"2024-03-12T19:12:44","guid":{"rendered":"https:\/\/www.rccc.edu\/lrc\/?page_id=793"},"modified":"2025-07-30T16:57:41","modified_gmt":"2025-07-30T20:57:41","slug":"service-desks","status":"publish","type":"page","link":"https:\/\/www.rccc.edu\/lrc\/service-desks\/","title":{"rendered":"Service Desks"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider show_arrows=&#8221;off&#8221; show_pagination=&#8221;off&#8221; admin_label=&#8221;Fullwidth Slider&#8221; _builder_version=&#8221;4.27.4&#8243; header_level=&#8221;h1&#8243; header_font_size=&#8221;46px&#8221; body_font=&#8221;|600|||||||&#8221; body_font_size=&#8221;18px&#8221; custom_padding=&#8221;|||&#8221; custom_padding_tablet=&#8221;|||&#8221; custom_padding_phone=&#8221;|||&#8221; box_shadow_style=&#8221;preset6&#8243; box_shadow_blur=&#8221;10px&#8221; 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global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_toggle title=&#8221;About the Library&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;About the Library&#8221; _builder_version=&#8221;4.16&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_module=&#8221;6063&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/events\/\">Events<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/hours-locations\/\">Locations and Hours<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/library-boards\/\">Library Advisory Boards<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/mission-objectives\/\">Mission and Goals<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/library-news-events\/\">News<\/a><\/li>\n<li><a href=\"https:\/\/libguides.rccc.edu\/lrcstats\" target=\"_blank\" rel=\"noopener noreferrer\">Statistical Dashboard<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/service-desks\/\">Service Desks<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Important Links&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Important Links&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_module=&#8221;6064&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ul>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/archives\/\">Archives<\/a><\/li>\n<li><a href=\"https:\/\/rowan.ncccevergreen.org\/eg\/opac\/\" target=\"_blank\" rel=\"noopener noreferrer\">Book Search<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/book-retrieval-service\/\">Book Delivery<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/course-reserves\/\">Course Reserves<\/a><\/li>\n<li><a href=\"https:\/\/rccc.libwizard.com\/f\/instruction\" target=\"_blank\" rel=\"noopener noreferrer\">Instruction Survey<\/a><\/li>\n<li><a href=\"https:\/\/www.rccc.edu\/lrc\/interlibrary-loan\/\">Interlibrary Loan<\/a><\/li>\n<li><a href=\"http:\/\/ku6da6aj5u.search.serialssolutions.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Journal Search<\/a><\/li>\n<li><a href=\"https:\/\/user-portal.beacon.pharos.com\/RCCC-Print\/\">Pharos Print Portal<\/a><\/li>\n<li><a href=\"https:\/\/rccc.libcal.com\/allspaces\" target=\"_blank\" rel=\"noopener noreferrer\">Study Rooms<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Contact Us!&#8221; open=&#8221;on&#8221; open_toggle_text_color=&#8221;#ffffff&#8221; open_toggle_background_color=&#8221;#002f6d&#8221; closed_toggle_text_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#002f6d&#8221; icon_color=&#8221;#ffffff&#8221; open_icon_color=&#8221;#ffffff&#8221; admin_label=&#8221;Contact Us&#8221; _builder_version=&#8221;4.27.4&#8243; title_text_color=&#8221;#ffffff&#8221; title_font=&#8221;|on|||&#8221; title_font_size=&#8221;14&#8243; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;13&#8243; body_line_height=&#8221;1em&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_module=&#8221;6065&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>North 704-216-3691<\/li>\n<li>South 704-216-3681<\/li>\n<li>NCRC 704-216-7140<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1657\" src=\"https:\/\/www.rccc.edu\/lrc\/wp-content\/uploads\/sites\/39\/2018\/07\/chat.png\" alt=\"Chat symbol\" width=\"21\" height=\"21\" \/><a href=\"https:\/\/libraryh3lp.com\/chat\/nca-rowncabarruscc@chat.libraryh3lp.com?skin=27804\" target=\"_blank\" rel=\"noopener noreferrer\">Ask-a-Librarian<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1659\" src=\"https:\/\/www.rccc.edu\/lrc\/wp-content\/uploads\/sites\/39\/2018\/07\/email.png\" alt=\"Email symbol\" width=\"21\" height=\"21\" \/><a href=\"https:\/\/rccc.libwizard.com\/f\/contact\" target=\"_blank\" rel=\"noopener noreferrer\">Email<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1660\" src=\"https:\/\/www.rccc.edu\/lrc\/wp-content\/uploads\/sites\/39\/2018\/07\/sign.png\" alt=\"Sign symbol\" width=\"21\" height=\"21\" \/><a href=\"https:\/\/www.rccc.edu\/lrc\/hours-locations\/\">Hours and Locations<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1658\" src=\"https:\/\/www.rccc.edu\/lrc\/wp-content\/uploads\/sites\/39\/2018\/07\/directory.png\" alt=\"Directory symbol\" width=\"21\" height=\"21\" \/><a href=\"https:\/\/www.rccc.edu\/lrc\/directory\/\">Directory<\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2544 alignleft\" src=\"https:\/\/www.rccc.edu\/lrc\/wp-content\/uploads\/sites\/39\/2019\/05\/Picture2-1.png\" alt=\"book icon\" width=\"21\" height=\"16\" \/><a href=\"https:\/\/rccc.libwizard.com\/f\/book--suggestion\" target=\"_blank\" rel=\"noopener noreferrer\">Recommend a Book<\/a><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2>Circulation Services Desk<\/h2>\n<p>The Circulation Services Desk assists library patrons with the location and circulation of library materials. Functions include <a href=\"https:\/\/www.rccc.edu\/lrc\/circulation\/\">borrowing materials<\/a> and <a href=\"https:\/\/www.rccc.edu\/lrc\/information-commons-services\/\" target=\"_blank\" rel=\"noopener\">technology<\/a>, <a href=\"https:\/\/www.rccc.edu\/lrc\/overdue-fines-notices\/\">collection of fines and other charges<\/a>, re-shelving of library materials and maintaining order in shelving areas. Circulation Services also assists patrons with general questions about the Library. Circulation assistance can be accessed via the telephone,<a href=\"https:\/\/rccc.libwizard.com\/f\/contact\" target=\"_blank\" rel=\"noopener noreferrer\"> email<\/a>\u00a0or <a href=\"https:\/\/libraryh3lp.com\/chat\/nca-rowncabarruscc@chat.libraryh3lp.com?skin=27804\">chat<\/a>.<\/p>\n<p>The Circulation Services Desk can also assist you with your technology needs while in the Library. Functions include assistance with Email, Blackboard, Self-Service, Office Products and other account issues, <a href=\"https:\/\/www.rccc.edu\/its\/is-answers-help-desk\/\">printing,<\/a>\u00a0lab bookings,\u00a0<a href=\"https:\/\/www.rccc.edu\/lrc\/information-commons-services\/\">laptop borrowing<\/a>,\u00a0<a href=\"https:\/\/www.rccc.edu\/its\/is-answers-help-desk\/\">wireless,<\/a> accessibility and general technology inquiries.<\/p>\n<p>North Campus Circulation &#8211; 704-216-3714<br \/>South Campus Circulation &#8211; 704-216-3681<br \/>NCRC Campus Circulation &#8211; 704-216-7140<\/p>\n<h2>Reference Services Desk<\/h2>\n<p>The Reference Services Desk provides assistance or instruction with using the library, including locating materials, using the catalog, using computers to access information and using reference sources. Reference assistance can be accessed via telephone,<a href=\"http:\/\/libguides.rccc.edu\/prf.php\" target=\"_blank\" rel=\"noopener noreferrer\"> email<\/a>\u00a0or <a href=\"https:\/\/libraryh3lp.com\/chat\/nca-rowncabarruscc@chat.libraryh3lp.com?skin=27804\">chat<\/a>.<\/p>\n<p>North Campus Reference &#8211; 704-216-3680<br \/>South Campus Reference &#8211; 704-216-3683<br \/>NCRC Campus Reference &#8211; 704-216-7140<\/p>\n<h2>Tutoring Services Desk<\/h2>\n<p>The <a href=\"https:\/\/www.rccc.edu\/tutoring\/\">Tutoring<\/a> Services Desk can provide assistance with specific details regarding hours, locations and tutoring services available on your campus. Questions about tutoring assistance can be answered via telephone or <a href=\"mailto:tutoring@rccc.edu\">email.<\/a> Rowan-Cabarrus Community College currently provides enrolled students with complementary and comprehensive tutoring in various subjects. Tutoring is available on all campuses and is provided by professional and peer tutors.<\/p>\n<p>North Campus Tutoring &#8211; 704-216-3594<br \/>South Campus Tutoring &#8211; 704-216-3768<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Events Locations and Hours Library Advisory Boards Mission and Goals News Statistical Dashboard Service Desks Archives Book Search Book Delivery Course Reserves Instruction Survey Interlibrary Loan Journal Search Pharos Print [&hellip;]<\/p>\n","protected":false},"author":118,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-793","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/pages\/793","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/users\/118"}],"replies":[{"embeddable":true,"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/comments?post=793"}],"version-history":[{"count":45,"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/pages\/793\/revisions"}],"predecessor-version":[{"id":6561,"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/pages\/793\/revisions\/6561"}],"wp:attachment":[{"href":"https:\/\/www.rccc.edu\/lrc\/wp-json\/wp\/v2\/media?parent=793"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}