Career Readiness Certification Frequently Asked Questions

What is the Career Readiness Certificate (CRC)?

It is a portable credential that promotes skills and career development for individuals and confirms to employers that they possess basic workplace skills in applied mathematics, reading for information and locating Information.

What is the CRC based upon?

The CRC is based on the ACT WorkKeys system, a nationally recognized, EEOC-compliant industry-driven system of job profiling, assessment and instructional support.

What are the levels of the CRC?

There are three levels bronze, silver and gold.

  • Bronze level signifies that a recipient possesses skills for approximately 30% of the jobs profiled by WorkKeys in these three specific skill areas.
  • Silver level signifies that a recipient possesses skills for approximately 65% of jobs profiled by WorkKeys in these areas.
  • Gold level signifies that a recipient possesses skills for 85% of jobs profiled by WorkKeys in the three areas.

What are the benefits for an individual?

  • CRC increases your chances for employment and promotion.
  • CRC focuses on employment-related competencies needed in any career.
  • CRC provides training to help you obtain certification.
  • CRC is a portable credential recognized by employers.
  • CRC builds confidence that skills meet the needs of local employers.

What are the benefits for employers?

  • CRC increases your bottom line through your employees.
  • CRC simplifies hiring by streamlining the application process.
  • CRC reduces turnover, overtime, and waste while increasing morale.
  • CRC takes the guesswork out of your selection decisions.
  • CRC establishes legal defensibility in your selection process.
  • CRC assists you to meet ISO 9000 standards and ensure quality business practices.
  • CRC gets the most efficiency from your training practices.
  • CRC improves the effectiveness of your training dollars.

What are the benefits for the community?

  • CRC encourages businesses to stay in the community.
  • CRC keeps employers from moving entry-level jobs to other cities, states or countries.
  • CRC increases the tax base through more profitable business partners.
  • CRC decreases unemployment rates.
  • CRC improves the quality of life for community residents.
  • CRC encourages new businesses to locate to the community.

How can I obtain a CRC?

Visit a Rowan-Cabarrus employability lab.

What does the CRC cost?

The WorkKeys tests are administered at a cost of $30 for all three tests: reading for information, applied mathematics, and locating information. You may qualify for a scholarship to cover the costs. The instructor in the employability lab will assist you in the process.

What does it cost to attend the employability lab?

Your first visit to the employability lab to receive more information is at no cost to you.

How do I make an appointment to visit the employability lab?

No appointment is necessary. Just drop into one of the locations and times that are located on the website.

What if I need help preparing for the WorkKeys tests so that I may earn a CRC?

You can receive the help you need in the employability lab. Once you have enrolled in the program, you may get assistance in the employability lab classroom, or you may study via the internet from your choice location. All unemployed and some employed students receive a tuition waiver for tutoring to prepare to take the WorkKeys tests. Your first informational visit to the employability lab is always at no cost to you. At that time the instructor will determine if you will receive a tuition waiver. On that first visit you are under no obligation to enroll in the coursework. This first visit is a time for you to ask questions and receive information.

How can I learn more about the North Carolina CRC and the National CRC?

Visit the NC CRC website or the National CRC website.

Have you lost your WorkKeys Score Report?

To retrieve your personal scores, visit the ACT website. If you have further questions, visit an employability lab.


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