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Concepts and Practices of Effective Leadership and Supervision

August 24

Course Description: This class is an intense course for the first-line supervisor and will cover a wide variety of topic areas. Students will engage is a review of Emotional Intelligence and Self-Awareness; Time Management and Managing Employee Work Schedules; techniques to Effectively Deal with Problem Employees; how to avoid allegations of Sexual Harassment and Inappropriate Behaviors; Use of Force, Pursuit and Vehicle Crash Administrative, Investigations; Leading During and Managing Active Scenes/Dynamic Incidents/Officer Involved Shootings; Basic Duties – Handling Internal Complaints, Taking Disciplinary Action, Supervisor as Trainer and Effective Use of Roll Call; Motivating Employees; Creating Professional Culture; Mitigating Citizen Complaints and Minor, Policy Violations/Complaints; Tips for Motivating Staff; Avoiding a Toxic Work Environment; Leader Thought Process (Communicating Expectations and Making Unpopular Decisions); and much more.

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