Course Description: Today's policing profession demands a new and bold approach to Customer-Centric Policing. This eight-hour highly interactive course is designed to give the participant an opportunity to discover how the stresses of the policing profession can impact their well-being, their family, organization, and the customers they serve. Embedded throughout, this training participants will be […]

Course Description: Of the three dynamics comprising the interviewing process - questioning, detecting deception and persuasion - the last element, persuasion, most often proves to be the most challenging requiring the highest level of knowledge, skill and ability. The interview as a persuader is faced with the additional challenges of ensuring the cooperation is voluntary […]

Course Description: How can power, ideology, fear, authority, and group conformity affect an individual's ability to think independently—and what does that mean for the investigative interviewer? This course examines Dietrich Bonhoeffer's theory of surrendered independent moral judgment and its application to the investigative interview process. Upon successful completion of the course, the participant will have […]

Course Description: This course will explore best practices innovative approaches and practical techniques to overcome challenges and enhance the recruitment and retention efforts for the next generation in public safety. Understand the evolving landscape of public safety and the unique characteristics and expectations of the next generation. Gain insights into the benefits of a diverse […]