First Line Supervision
Course Description: This class is an intense course for the first line supervisor and will cover a wide variety of topic areas. Students will engage is a review of Emotional Intelligence and Self-Awareness, Time Management and Managing Employee Work Schedules, techniques to Effectively Deal with Problem Employees; how to avoid allegations of Sexual Harassment and Inappropriate Behaviors, Use of Force, Pursuit, and Vehicle Crash Administrative Investigations; Leading During and Managing Active Scenes/Dynamic Incidents/Officer Involved Shootings; Basic Duties – Handling Internal Complaints, Taking Disciplinary Action, Supervisor as Trainer and Effective Use of Roll Call; Motivating Employees; Creating Professional Culture; Mitigating Citizen Complaints and Minor Policy Violations/Complaints; Tips for Motivating Staff; Avoiding a Toxic Work Environment; Leader Thought Process (Communicating Expectations and Making Unpopular Decisions); and much more.
- Instructor: Milco Training
- Date: November 1-5, 2027
- Time: 8:00 a.m.-5:00 p.m.
- Hours: 40
- Location: North Campus, Building N110, Room 214
- Fill out the registration form here
