Course Description: The emphasis in this block of instruction will center on the true and intended purpose of performance evaluation. The use of the performance evaluation is to provide managerial decision-making facts regarding departmental personnel and knowledge of how the employee is currently fulfilling his/her duties and tasks. How to improve the employee's performance will […]
Course Description: Advanced Hostage/Crisis Negotiation Techniques (Psychological Disorders) is a rigorous 3-day course designed for seasoned negotiators to master high-stakes dialogue under pressure. Participants will distinguish instrumental from expressive negotiations and explore how psychology shapes decision-making, while examining the pivotal role psychology plays in crisis scenarios. The program provides a structured understanding of barricaded subjects, […]