Course Description: This class is an intense course for the first line supervisor and will cover a wide variety of topic areas. Students will engage is a review of Emotional Intelligence and Self-Awareness, Time Management and Managing Employee Work Schedules, techniques to Effectively Deal with Problem Employees; how to avoid allegations of Sexual Harassment and […]

Course Description: Within an interview, as a communication event, the interviewer has a number of established goals: Gather data or information from the interviewee Determine specifically if the interviewee is truthful and if not, identify the form of the deception. Transition the interviewee from unwilling to willing. Toward this end, the interviewer must have the […]