Instructor:      Cardinal Innovations Date:             September 21-22, 2020 Time:             8 am – 5 pm Location:        Cabarrus County Sheriff's Office Total Hours:   16 hours   Course Description: This 16-hr. course of instruction is designed to educate tele-communications personnel about people in crisis and how to assist the ‘customer’ and/or relatives or friends of the crisis consumer calling for assistance. Professional 911 operators are routinely the initial point…