Office of Civility

Student Grievance

Rowan-Cabarrus Non-Discrimination Statement

Rowan-Cabarrus Community College does not discriminate, exclude participation in programs or activities, or limit employment or application opportunities based on race, color, national origin, religion, sex, gender identity or sexual orientation, disability, military or veteran status, or age. Rowan-Cabarrus Community College is an equal opportunity institution and employer.

Any student may request a review of any College decision or action alleged to be discriminatory or have a negative effect on the student’s enrollment status at Rowan-Cabarrus Community College.

A grievance must be presented, in writing, within 30 days after the action or decision in question. Processing at each step cannot exceed 20 working days; however, the time may be extended by agreement of both parties or by extenuating circumstances as decided by the administrator to whom the grievance is presented. If administrator at each step does not meet processing time limitations, the grievant may then request higher administrative assistance in obtaining requested relief. If the grievant does not meet the stated time limitations, the process will be terminated and such grievance cannot be resubmitted.

Grievance Procedure for Students with Disabilities

Students who experience a problem and/or feel unfairly treated should attempt to resolve the problem informally with the Counselor of Disability Services. Concerns regarding a specific accommodation will be resolved with the involvement of the student and the appropriate instructor, Program Head, Academic Dean, Academic Vice President, and Chief Operation Officer of Student Success. If a concern cannot be resolved to the student’s satisfaction, the student should utilize the Student Grievance process.

Procedure

  1. The student shall first informally discuss the matter in question with the College employee most directly involved unless the issue is a claim of discriminatory harassment. In that case, the student may move directly to the employee’s immediate administrator or the Associate Chief Officer, Office of Civility.
  2. If the student is unable to resolve the matter in question through discussion with the College employee directly involved, the student may file a formal grievance form with the employee’s immediate administrator or the Associate Chief Officer, Office of Civility. All such grievances shall be in writing and state the basic facts in the case.
  3. If the matter is not resolved, the formal appeal may be processed through the employee’s supervising administrators in succession until a satisfactory resolution is obtained or until the appeal reaches the appropriate vice president. The vice president or chief officer’s decision will be final except in the case of expulsion from the college which requires a final ruling by the president.
  4. A student may at any stage of the process consult with the Associate Chief Officer, Office of Civility to obtain advice regarding the grievance procedure.

Request Form

Please contact the Mark Ebersole, Associate Chief Officer, Office of Civilty for additional information or with any questions.

Student Grievance and Complaint Form